Zoho Corporation has waivered the cost of every application its customers currently use for up to three months.
Up to 20,000 qualified paying customers with 25 employees or less are set to benefit from the Small Business Emergency Subscription Assistance Programme (ESAP) to help customers across the world weather the global crisis, the company that offers a suite of business software applications said.
“Certain industries have been disproportionately impacted by the pandemic, and we strongly encourage our customers in these industries to please apply for this Small Business Emergency Subscription Assistance Programme,” Hyther Nizam, President Middle East and Africa said.
“While we want to provide relief for as many small business customers as possible, we will prioritise those who are most in need and hope that others who are adapting to market conditions, will help us by allowing programme availability to those struggling to stay afloat.”
Earlier this month, Zoho launched “Remotely”, a virtual productivity platform of 11 collaboration applications, which was provided to businesses of all sizes around to empower companies to make the transition to remote work.
Since its release two weeks ago, more than 5,000 new companies are running on the platform.
Zoho has seen an average of 500% growth in usage of its collaboration apps and 1,000% growth in daily new users of Zoho Meeting.
“Businesses are hurting. They already face tremendous pressure on revenue and cash flows. Not knowing when things will get back to normal makes the situation even worse,” Nizam said.
“Every bit of help we, and other companies, casn offer to keep these small businesses afloat will go a long way, not just financially but emotionally as well. We are in this together, and contributions from every business will help our community get through this pandemic.”
The privately held company has more than 50 million users in over 180 countries.